SIP Digital builds custom websites and apps. This page explains what information we collect when you use this site, what we do with it, and the choices you have.
What we collect
Information you give us
- Quote requests: your name, business name, email, phone number, your role, a description of your project, a link to your current site if you share one, the project details you choose (pages, online store, booking, app platforms, accounts, payments, tools to connect), your priorities, launch timing, budget range, how you heard about us, and how you'd like to be contacted.
- Call bookings: your name, email, phone number, and the time you pick.
- Messages: anything you send us by email, text, or phone.
Information collected automatically
- How you found us: the page you landed on, the site that referred you, and campaign tags in the link you clicked. We attach these to your quote request so we know which marketing works.
- Basic technical data: the servers that deliver this site record your IP address, browser type, and the time of each request.
- Saved on your device: while you fill out the quote form, your answers are saved in your browser so you don't lose them. That draft stays on your device and is cleared when you send the form.
We do not use advertising cookies or sell your information.
How we use it
- To review your project and send you packages, pricing, and an estimate.
- To schedule and confirm calls.
- To reply to your questions and follow up about your project.
- To deliver work you hire us for and to send invoices.
- To understand which pages and campaigns bring people to us, and to improve the site.
- To meet legal and tax obligations.
Text messages
We only text you if you tick the box on the quote form that says you agree to receive texts, or if you text us first.
- What we send: messages about your quote request, your project, and your appointments.
- How often: message frequency varies with your project.
- Cost: message and data rates may apply.
- To stop: reply STOP at any time. Reply HELP for help.
- Agreeing to texts is optional and is not a condition of working with us.
We do not share your mobile number or your text-message consent with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent are never shared with any third party.
Who we share it with
We share your information only with the companies that help us run the business, and only so they can provide their service:
- Customer management, email, texting, and scheduling: HighLevel (GoHighLevel).
- Website hosting and delivery: our hosting provider. The site also loads fonts from Google Fonts and a graphics library from cdnjs; those services receive your IP address in order to deliver the files.
- Data storage: a database provider, if we store a backup copy of quote requests.
- Payments: a payment processor such as Stripe, when you pay an invoice. We never see or store your full card number.
We may also share information if the law requires it, or to protect our rights or someone's safety. If SIP Digital is ever sold or merged, your information may pass to the new owner under the same commitments.
How long we keep it
We keep quote requests and project records for as long as we're talking with you or working together, and afterward for as long as we need them for business, tax, and legal records. You can ask us to delete your information sooner.
Your choices
- See, correct, or delete your information: email us and we'll take care of it.
- Stop emails: use the unsubscribe link in any email, or reply and ask.
- Stop texts: reply STOP.
Depending on where you live, you may have additional rights under your state's privacy laws. We'll honor any request those laws require.
Security
The site is served over an encrypted connection, and the tools we use keep your information behind accounts with passwords. No system is perfectly secure, so we can't promise absolute security, but we work to protect what you share with us.
Children
This site is for businesses and adults. We don't knowingly collect information from anyone under 13.
Changes to this policy
If we change how we handle your information, we'll update this page and the date at the top.
Contact
Questions or requests about your information: email SIP Digital.